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When can I expect delivery of my goods?

Goods are dispatched within 10 working days.

How much will it cost to deliver my goods?

Please see our 'Delivery Services Expained' page for more information.
 
What length will my coving be delivered in?
 
Coving and beading is ordered in lengths and will be delivered in full lengths, in most circumstances. Order for less than 5 lengths may be delivered in half lengths for a more secure delivery.

What should I do if my goods arrive damaged?

Should your goods arrived damaged, please contact us within 48 hours. Please do not sign for obviously damaged goods or make a note against a signature that goods are either 'damaged' or 'not checked'. We cannot assist if you sign for your goods and later find them to be damaged.

Can I get any discount for large orders?

Yes, please contact us.

Can I cancel an order once made?

Orders can be cancelled for full refund if they have not been shipped. Once shipped, our Returns Policy applies. See our Terms and Conditions.
 
How can I pay for my purchases?

We accept payment online using a debit or credit card, payment over the telephone by credit or debit card and direct bank transfer.

What should I do if my credit or debit card was refused when placing an order?

Please contact us and we will do all we can to assist you.

Do I get a receipt with my goods?

Yes a receipt is always sent out when goods are delivered.

Can I have my order delivered to a different address?

Yes we can deliver to a different address but may require proof of account ownership before processing your order.

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Email: info@bondsplastermouldings.com   Telephone: 0845 365 2 007